At https://kratom-online-wholesale.kratom-planet.com, also known as kratom-online-wholesale (‘the Company’ or ‘we’), your privacy and the protection of your data are our top priorities. This Privacy Policy details how we handle the collection, storage, access, and processing of personal information in alignment with various privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and other relevant regulations.
This policy covers all interactions with our website, applications, services, and products. Please note that this privacy policy does not apply to external platforms, applications, products, or services you may access via links on our platform, which are subject to their own privacy policies.
Our processing activities include your interactions when you:
- Use our applications and services as a registered user
- Visit any of our websites that fall under this Privacy Statement
- Engage with us through communications like newsletters, emails, phone calls, or text messages/SMS
We collect a range of personal data to provide and improve our services. This includes:
- Information related to your account, such as username and password
- Payment information for transaction processing
- Financial details necessary for payments or refunds
- Purchase history to facilitate orders and support customer service
- Mobile device identifiers for app usage tracking and customer support
- Location data when needed to enhance user experience or complete a transaction
- Feedback you provide to help us improve our services
- Social media information if you choose to link your account with us
- Product information to tailor our offerings based on your preferences
We gather this information through various means, including direct user input, interactions with our services, and automated technologies such as cookies. Additionally, we may receive personal data from third parties in accordance with their privacy policies.
Our website uses cookies to ensure a seamless experience and to aid in analytics. These cookies are categorized into Strictly Necessary, Preference, and Analytics types. You have the option to manage your cookie preferences through our dedicated Cookie Manager.
We retain personal data only as long as necessary for the purposes for which it was collected or as required by applicable laws. Once no longer needed, we take steps to delete or anonymize this information securely.
Protecting your personal data is a priority for us. We implement organizational safeguards and security measures to prevent unauthorized access, disclosure, alteration, or destruction of the data under our control. This includes using encrypted communication channels and working with secure third-party processors.
We are committed to respecting the privacy of children and do not knowingly collect personal data from individuals under 18 years of age without parental consent or as permitted by applicable laws.
You have several rights concerning your personal data, which may include the right to access, rectify, delete, restrict processing, object to processing, request data portability, non-discrimination, and the ability to file appeals/complaints, along with withdrawing consent at any time. To exercise these rights or for any inquiries, please contact our privacy team at [email protected].
We reserve the right to update this Privacy Policy from time to time. Any changes will be communicated through an update on our website.
For any concerns or questions regarding your privacy or data-related matters, you can reach out to us via email or written communication at the address provided in our contact information.